Do you have a retail store/ showroom?

Yes! We have a showroom located in The Dymock Building in Sydney. We are via appointments only

Do you have Diamond Graders and Gemologists online?

Yes! At Ziba and Co, we have a team of expert Diamond Graders and Gemologists ready to help you grade any diamond or gemstone. They are a key part of our customer service.

Where can I find you on social media?

Facebook: https://www.facebook.com/ZibaAndCo/

Instagram: zibaandco_

Do you run any competitions, salves, events or have any discounts?

Yes! These will be running periodically and will be advertised across our social media platforms.

Is it safe to buy diamonds online?

It is extremely safe to purchase your diamonds and jewellery online. Ziba and Co is a respected and trusted diamond merchant. We will never pass, transfer nor sell any of your information to any third party companies.

What are your business hours?

Ziba and Co are available at 0410 466 770 Monday to Friday from 9:00AM to 5:00PM AEST. Live chat is available during business hours.

Am I Really Getting What I Paid For?

All of our diamonds, as you can see from our inventory list these are graded by reputable and recognised laboratories (GIA, EGL, IGI, AGS, HRD, IGL). Once you have received your diamond with its original certificate you can inspect the diamond against the original grading report.

How Can I be Sure That I Am Not Getting a Fake Diamond?

You will have the original diamond certificate available for you to examine and compare with on the information provided on our website. We have gemologists that examine each diamond that is in our facility, to ensure that each diamond is genuine and held to the highest standards.

How Can You Offer Such Low Prices?

The founder of Ziba and Co comes from a long line of jewellers, seven generations to be exact! They have been a part of the diamond industry for over ten years. By partnering with diamond cutters and one of the biggest jewellery makers and sellers worldwide, Ziba &Co gets its diamonds and diamond jewellery at very low initial costs. This allows them to offer lower prices directly to the customers.

What is the Final Price On Your Diamonds?

Ziba and Co uses a clear and honest pricing system with no fake discounts. We do not negotiate on our diamond prices. We are ethical in our dealings and guarantee the lowest price for high-quality diamonds, with no hidden fees.

I found a diamond in your website that i like, is it available?

Most of the diamonds displayed on our website are for sale. We also offer additional diamonds sourced from outside suppliers, which are available for purchase.

Do  You Have A Return Policy?

We offer a 30-day return policy, the details can be found on our Terms of Use page.

Are Your Diamonds Certified?

All diamonds from our online search come accompanied with a certificate, a gemologist evaluates the stones characteristics from universally trusted gemmology labs (GIA, EGL, IGI, AGS, HRD).

What is the Quality Of Your Loose Diamonds And the Diamonds Used In Your Jewellery?

Ziba and Co sells only certified loose diamonds from well-known labs worldwide. We choose top-quality diamonds for our fine jewelry. The quality of the diamonds in each piece is clearly stated in the product details.

Can my diamond be laser inscribed?

More than half of the loose diamonds in or diamond searches are laser inscribed. If a diamond is laser inscribed it will be noted on the diamond report/ certificate as a comment or a note.

Do You Provide Gemological Appraisals?

Every engagement ring and diamond jewellery item is accompanied with an Appraisal evaluated by an experienced Master gemmologist. Each appraisal contains a detailed description and the replacement value of the item. We can fax an appraisal to your insurance company on your behalf so that your purchase will be insured at the time you receive your item.

Are there items that cannot be returned?

No earrings and Body Jewellery such as belly rings, nose rings. Engraved jewellery, custom made jewellery or any jewellery that has been resized.

    Your Cart
    Your cart is emptyReturn to Shop